Frequently Asked Questions
The brand name comes from the name of the initial inspiration of the UNUSI logo – the beautiful French bulldog girl Unusi Ariana. Unusi in the Urdu language means unique. Unusi is an adjective used to describe something that is the only one of its kind or that is very special.
UNUSI is located in the EU, Riga, Latvia.
UNUSI brand was born in Riga, Latvia, and until today our products are being created here.
UNUSI mainly offers unisex clothing that is designed to be suitable for both men and women, typically featuring styles, cuts, and sizing that are gender-neutral.
We offer different fit clothes – regular fit, loose fit and oversized, so please refer to size charts before ordering.
UNUSI accepts VISA and Mastercard or payments with bank-links in your internet bank. You will be able to choose your payment method at the checkout.
We offer worldwide delivery.
We offer delivery to Omniva and DPD parcel lockers within Baltic states (Latvia, Estonia, Lithuania). Deliveries to other countries are carried by courier to the address of your choice.
When the order is placed on our website, we begin processing it to ensure prompt delivery. We’re unable to cancel or change the order once it’s dispatched (once you receive a dispatch notification). You can return the purchase in accordance with our Return policy.
We are unable to change the parcel locker location or delivery address once the order is dispatched (once you receive a dispatch notification).
You have the right to refuse the purchased goods within 14 days after receiving the order by returning the goods to our warehouse – Sauliešu street 16, Tīraine, Mārupes nov., LV-2167. The goods must be unused and undamaged, in its original packaging. Return shipping costs are the responsibility of the customer.
After receiving the goods, we will return the money to your bank account. Usually, this happens within 3 working days of receiving the goods in our warehouse, but in some cases, transfers between banks can take up to 30 days. For additional information, see our Return policy.